Privacy Policy

Last Updated: 13 June 2025

1. Introduction

Welcome to Clarity Insights ("we," "our," or "us"). We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website, clarityinsights.co (the "Site"), and use our services.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR).

Our contact details are:

Business Name: Clarity Insights
Email Address: hello@clarityinsights.co
Business Address: [Your Virtual Business Address]

2. What Information We Collect

We may collect the following types of personal data:

Identity & Contact Data: This includes your name and email address when you sign up for our free report or contact us. When you purchase our service, we may collect further information through our discovery form, such as your business name and specific challenges.
Technical Data: This may include your IP address, browser type and version, and other technology on the devices you use to access this website. This data is typically collected via cookies.

3. How We Use Your Information

We use your data for the following purposes:

To Provide Our Services:
- To send you the free report or other content you have requested.
- To process your order and deliver your paid-for Action Plan and associated materials.
- To communicate with you about your project.
For Marketing Purposes:
- To send you occasional emails about our services, insights, and offers, but only where you have given us explicit consent to do so. You can opt out of these communications at any time.
To Improve Our Website:
- To use data analytics to improve our website, services, and user experience.

4. Our Lawful Basis for Processing

Under UK GDPR, we must have a lawful basis for processing your data. The legal bases we rely on are:

Consent: When you sign up to receive our free report or opt-in to marketing communications. You can withdraw your consent at any time.
Contract: When you purchase our services, we process your data to fulfill our contractual obligations to you.
Legitimate Interests: For improving our website and for certain non-intrusive communications, where our legitimate business interests are not overridden by your rights.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties.

We may share your data with trusted third-party service providers who assist us in operating our website and business (e.g., email marketing platforms, payment processors, web hosting). These parties are contractually obligated to keep your information confidential and secure and are only permitted to use it for the specific purposes for which we engage them.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it.

7. Data Retention

We will only retain your personal data for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Data Protection Rights

Under UK data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate or complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

To exercise any of these rights, please contact us at reports@clarityinsights.co.

9. Cookies

Our website may use cookies to enhance your experience. Cookies are small files placed on your device that help us analyse web traffic and improve our site. You can choose to accept or decline cookies through your browser settings.

10. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be posted on this page, with the "Last Updated" date revised. We encourage you to review this policy periodically.

11. How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@clarityinsights.co.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: Information Commissioner’s Office Wycliffe House, Water Lane Wilmslow, Cheshire SK9 5AF

Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk

Clarity Insights.